Our Integrated Wellbeing Team supports with managing health, social, and mental wellbeing needs for our community including Pasifika, Māori, and whānau with impairments. The team consists of specialists in Case Management Coordinators – Community and Pasifika, Health Coaches, Nurses, Community Social Workers, and Mental Health Practitioners.

This multi-disciplinary team implements appropriate care that supports whānau to navigate and coordinate access to health and social services, 1-2-1 support for specific goals from a Health Coach that encourages behavioural changes, as well as short-term interventions for those with mild-to-moderate mental health issues. This team works closely with general practices to develop an individual self-management plan.

Case Management Coordinators

• Navigate and coordinate community services and governmental agencies to develop a health care and social care network centred around the client.
• Support whānau with long-term conditions or complex health needs.
• Pasifika programme available.

Health Improvement Practitioners (HIPs)

• Registered health practitioners that provide 20-30minute consultations to formulate contextual assessments and focus on brief intervention strategies.
• Focus on specific problems and how one may solve them.
• HIPs also provide group sessions for a range of issues such as insomnia, gout, anxiety, or cardiovascular disease.

Health Coaches

• Our health coaches are experienced practitioners that are based both in our general practices and the community.
• We encourage people to identify their own priorities for change and support them to find resources, tools, and support to meet their goals.

Counsellors

• Individual face-to-face brief intervention sessions for mild to moderate mental health support.
• Offer brief AOD sessions for adults.

This integrated service is provided to adults and young people of the Eastern Bay of Plenty who are registered to an EBPHA General Practice. However, if you live within the area, the team will consider if any supports can be offered to you.

10 – 19 years of age

• Doctor or Practice Nurse
• School Nurse or School Counsellor
• Whānau / Family Member
• Self-referral (see link below)

Adults

• Referral from your Doctor or Practice Nurse
• EBPHA Internal Referral request
• Referrals received via other media platforms will be considered

For any questions or more information, email wellbeinghub@ebpha.org.nz