Supporting you to choose quality of life over standard of living.

Our service

Our service aims to support GP/Practice Nurses in the area of mental health and addiction. The stepped nature of our model allows our health improvement practitioners to see patients quickly and assess the level of help they need.

Our aim is to see clients within 2-3 days to reduce wait time and to remove barriers into the service.
There is no entry criteria and it is free of charge.

Health Improvement Practitioners
Our health improvement practitioners (HIPs), are part of general practice teams and are registered health practitioners.
We provide 20-30 minute consultations to formulate contextual assessments and focus on brief intervention strategies.
We try to focus on specific problems and how you might solve them.
HIPs can also provide group sessions for a range of issues such as insomnia, gout, anxiety or cardiovascular disease.

Health Coaches
Our health coaches are experienced practitioners that are based both in our general practices and the community.
We encourage people to identify their own priorities for change and support them to find resources, tools and support to meet their goals.

The five key roles of our health coaches are:

  • Self-management support
  • Acting as a bridge between clinician and patient
  • Navigation of Health and Social Services system – linking to appropriate community supports
  • Emotional support
  • Providing continuity within a busy primary care team
Who can access this service?

In order to be referred or to self-refer, you must be registered with one of our affiliated general practices.

How do I access this service?

To access this service, you can be referred by other health professionals or fill out the self-referral form below.


Our Practitioners are experienced and dedicated professionals who are here to help you.

Pharyn Herewini

Team Lead
Health Improvement Practitioner

Alison Killeen

Health Improvement Practioner

Daunte Maxwell

Health Coach

Sinead Herewini

Health Coach

Faith Tahuri

Health Coach


The Low Down

Free text 5626


Free 24/7 helpline
0800 111 757
Free text 4202

Safe to Talk

0800 044 334
Free text 4334

Gambling Helpline

0800 654 655
Free text 8006

Alcohol and Drug HelpLine

0800 787 797
Free text 8681
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