Poutiri, Kō Kollective in Opotiki, and Waiariki Whānau Mentoring in Whakatāne provide ACC Navigation services across the Bay of Plenty. This service is making a significant difference for whānau who have struggled to understand and engage with ACC.
This is a free service is for any patients who;
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may or are struggling to engage with ACC, or progress a claim
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have been declined by ACC
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would like support to make a claim or with their ACC claim.
This can be current or historical claims. Your GP can help refer you to the Te Ara Tūhono ACC Navigation Service via the BPAC system.
For queries please contact Lisa Tauariki on 0800 NAV ACC, 021 247 6822 or email ltauariki@poutiri.org
Tony was working at the freezing works in the 1970s when he contracted brucellosis.
He did not recover and was unable to work full-time again. For over 30 years, Tony struggled alone with many challenges due to his injury. With support from the ACC Navigation service, his ACC claim has now been accepted.
“If it wasn’t the new ACC Navigation service, I’d be depressed as. I’ve had a hard time. I can’t say enough, it’s brilliant.”
Tony Campbell.
Picture, Tony Campbell (left) and ACC Navigator Lisa Tauariki (right)