&ŽƌĨƵƌƚŚĞƌŝŶĨŽƌŵĂƟŽŶ
s ŝƐŝƚǁ ǁ ǁ ͘ ůĞŐŝƐůĂƟŽŶ͘ ŐŽǀ ƚ͘ ŶnjƚŽĂĐĐĞƐƐƚŚĞ, ĞĂůƚŚ
Đƚϭϵϱϲ͕ K ĸ ĐŝĂů/ŶĨŽƌŵĂƟŽŶĐƚϭϵϴϮĂŶĚ
Privacy Act 1993
dŚĞ, ĞĂůƚŚ/ŶĨŽƌŵĂƟŽŶWƌŝǀ ĂĐLJŽĚĞϭϵϵϰŝƐ
available at www.privacy.org.nz. You can also use
the Privacy Commissioner’s Ask Us tool for
privacy queries.
ĐŽƉLJŽĨƚŚĞ, ĞĂůƚŚĂŶĚ ŝƐĂďŝůŝƚLJŽŵŵŝƩ ĞĞ͛ Ɛ
^ƚĂŶĚĂƌĚK ƉĞƌĂƟŶŐƉƌŽĐĞĚƵƌĞƐĐĂŶďĞĨŽƵŶĚĂƚ
ŚƩ Ɖ͗ ͬ ͬ ĞƚŚŝĐƐ͘ ŚĞĂůƚŚ͘ ŐŽǀ ƚ͘ Ŷnjͬ ŽƉĞƌĂƟŶŐ-
procedures
&ƵƌƚŚĞƌĚĞƚĂŝůŝŶƌĞŐĂƌĚƚŽƚŚĞŵĂƩ ĞƌƐĚŝƐĐƵƐƐĞĚ
in this brochure can be found on the Ministry of
, ĞĂůƚŚǁ ĞďƐŝƚĞĂƚŚƩ Ɖ͗ ͬ ͬ ǁ ǁ ǁ ͘ ŚĞĂůƚŚ͘ ŐŽǀ ƚ͘ Ŷnjͬ
your-health/services-and-support/health-care-
services/sharing-your-health-ŝŶĨŽƌŵĂƟŽŶ
Contact:
Eastern Bay Primary Health Alliance
31 Richardson Street, Whakatane, 3120
PO Box 664 Whakatane 3158
Phone: (07) 306 2300
Fax: (07) 306 2399
Email: admin@ebpha.org.nz
Website: www.ebpha.org.nz
h ƐĞŽĨLJŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶ
Below are some examples of how your health
ŝŶĨŽƌŵĂƟŽŶŝƐƵƐĞĚ͘
zŽƵƌW, K ŵĂLJƵƐĞLJŽƵƌŝŶĨŽƌŵĂƟŽŶĨŽƌ
ĐůŝŶŝĐĂůĂŶĚĂĚŵŝŶŝƐƚƌĂƟǀ ĞƉƵƌƉŽƐĞƐŝŶĐůƵĚŝŶŐ
obtaining subsidised funding for you.
Your District Health Board (DHB) uses your
ŝŶĨŽƌŵĂƟŽŶƚŽƉƌŽǀ ŝĚĞƚƌĞĂƚŵĞŶƚĂŶĚĐĂƌĞ͕
and to improve the quality of its services.
A clinical audit may be conducted by a
ƋƵĂůŝĮ ĞĚŚĞĂůƚŚƉƌĂĐƟƟŽŶĞƌƚŽƌĞǀ ŝĞǁ ƚŚĞ
quality of services provided to you. They may
also view health records if the audit involves
ĐŚĞĐŬŝŶŐŽŶŚĞĂůƚŚŵĂƩ ĞƌƐ͘
When you choose to register in a health
ƉƌŽŐƌĂŵŵĞ;ĞŐŝŵŵƵŶŝƐĂƟŽŶŽƌďƌĞĂƐƚ
ƐĐƌĞĞŶŝŶŐͿ͕ ƌĞůĞǀ ĂŶƚŝŶĨŽƌŵĂƟŽŶŵĂLJďĞ
shared with other health agencies.
The Ministry of Health uses your
ĚĞŵŽŐƌĂƉŚŝĐŝŶĨŽƌŵĂƟŽŶƚŽĂƐƐŝŐŶĂƵŶŝƋƵĞ
ŶƵŵďĞƌƚŽLJŽƵŽŶƚŚĞE ĂƟŽŶĂů, ĞĂůƚŚ/ŶĚĞdž
;E , /Ϳ͘ ŝƐE , /ŶƵŵďĞƌǁ ŝůůŚĞůƉŝĚĞŶƟĨLJLJŽƵ
when you use health services.
The Ministry of Health holds health
ŝŶĨŽƌŵĂƟŽŶƚŽŵĞĂƐƵƌĞŚŽǁ ǁ ĞůůŚĞĂůƚŚ
services are delivered and to plan and fund
future health services. Auditors may
occasionally conduct financial audits of your
ŚĞĂůƚŚƉƌĂĐƟƟŽŶĞƌ͘ dŚĞĂƵĚŝƚŽƌƐŵĂLJƌĞǀ ŝĞǁ
your records and may contact you to check
that you received those services.
E ŽƟĮ ĐĂƟŽŶŽĨďŝƌƚŚƐĂŶĚĚĞĂƚŚƐƚŽƚŚĞ
Births, Deaths and Marriages register may be
performed electronically to streamline a
ƉĞƌƐŽŶ͛ ƐŝŶƚĞƌĂĐƟŽŶƐǁ ŝƚŚŐŽǀ ĞƌŶŵĞŶƚ͘
Use and
confidentiality
of your health
information
ŽŶĮ ĚĞŶƟĂůŝƚLJĂŶĚŝŶĨŽƌŵĂƟŽŶƐŚĂƌŝŶŐ
zŽƵƌƉƌŝǀ ĂĐLJĂŶĚƚŚĞĐŽŶĮ ĚĞŶƟĂůŝƚLJŽĨLJŽƵƌ
ŝŶĨŽƌŵĂƟŽŶŝƐƌĞĂůůLJŝŵƉŽƌƚĂŶƚƚŽƵƐ͘
zŽƵƌŚĞĂůƚŚƉƌĂĐƟƟŽŶĞƌǁ ŝůůƌĞĐŽƌĚƌĞůĞǀ ĂŶƚ
ŝŶĨŽƌŵĂƟŽŶĨƌŽŵLJŽƵƌĐŽŶƐƵůƚĂƟŽŶŝŶLJŽƵƌ
notes.
zŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶǁ ŝůůďĞƐŚĂƌĞĚǁ ŝƚŚ
others involved in your healthcare and with
other agencies with your consent, or if
authorised by law.
You don’t have to share your health
ŝŶĨŽƌŵĂƟŽŶ͕ ŚŽǁ Ğǀ Ğƌ͕ ǁ ŝƚŚŚŽůĚŝŶŐŝƚŵĂLJĂī ĞĐƚ
the quality of care you receive. Talk to your
ŚĞĂůƚŚƉƌĂĐƟƟŽŶĞƌŝĨLJŽƵŚĂǀ ĞĂŶLJĐŽŶĐĞƌŶƐ͘
You have the right to know where your infor-
ŵĂƟŽŶŝƐŬĞƉƚ͕ ǁ ŚŽŚĂƐĂĐĐĞƐƐƌŝŐŚƚƐ͕ ĂŶĚ͕ ŝĨ
the system has audit log capability, who has
ǀ ŝĞǁ ĞĚŽƌƵƉĚĂƚĞĚLJŽƵƌŝŶĨŽƌŵĂƟŽŶ͘
zŽƵƌŝŶĨŽƌŵĂƟŽŶǁ ŝůůďĞŬĞƉƚƐĞĐƵƌĞůLJƚŽ
prevent unauthorised access.
Research
zŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶŵĂLJďĞƵƐĞĚŝŶƌĞƐĞĂƌĐŚ
ĂƉƉƌŽǀ ĞĚďLJĂŶĞƚŚŝĐƐĐŽŵŵŝƩ ĞĞŽƌǁ ŚĞŶŝƚŚĂƐ
ŚĂĚŝĚĞŶƟĨLJŝŶŐĚĞƚĂŝůƐƌĞŵŽǀ ĞĚ͘
ZĞƐĞĂƌĐŚǁ ŚŝĐŚŵĂLJĚŝƌĞĐƚůLJŽƌŝŶĚŝƌĞĐƚůLJŝĚĞŶƟĨLJ
you can only be published if the researcher has
previously obtained your consent and the study
has received ethics approval.
Under the law, you are not required to give
ĐŽŶƐĞŶƚƚŽƚŚĞƵƐĞŽĨLJŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶŝĨŝƚ͛ Ɛ
ĨŽƌƵŶƉƵďůŝƐŚĞĚƌĞƐĞĂƌĐŚŽƌƐƚĂƟƐƟĐĂůƉƵƌƉŽƐĞƐ͕ Žƌ
ŝĨŝƚ͛ ƐƉƵďůŝƐŚĞĚŝŶĂǁ ĂLJƚŚĂƚĚŽĞƐŶ͛ ƚŝĚĞŶƟĨLJLJŽƵ͘
h ƐĞĂŶĚĐŽŶĮ ĚĞŶƟĂůŝƚLJŽĨLJŽƵƌ
ŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶ
zŽƵƌƉƌŝǀ ĂĐLJĂŶĚĐŽŶĮ ĚĞŶƟĂůŝƚLJǁ ŝůůďĞĨƵůůLJ
respected. This brochure sets out why we collect
LJŽƵƌŝŶĨŽƌŵĂƟŽŶĂŶĚŚŽǁ ƚŚĂƚŝŶĨŽƌŵĂƟŽŶǁ ŝůů
be used.
Purpose
t ĞĐŽůůĞĐƚLJŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶƚŽƉƌŽǀ ŝĚĞĂ
record of care. This helps you receive quality
treatment and care when you need it.
t ĞĂůƐŽĐŽůůĞĐƚLJŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶƚŽŚĞůƉ͗
keep you and others safe
plan and fund health services
carry out authorised research
train healthcare professionals
ƉƌĞƉĂƌĞĂŶĚƉƵďůŝƐŚƐƚĂƟƐƟĐƐ
improve government services
/ŶĨŽƌŵĂƟŽŶƋƵĂůŝƚLJ
t Ğ͛ ƌĞƌĞƋƵŝƌĞĚƚŽŬĞĞƉLJŽƵƌŝŶĨŽƌŵĂƟŽŶ
accurate, up-to-date and relevant for your
treatment and care.
Right to access and correct
You have the right to access and correct your
ŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶ͘
You have the right to see and request a
ĐŽƉLJŽĨLJŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶ͘ zŽƵĚŽŶ͛ ƚ
ŚĂǀ ĞƚŽĞdžƉůĂŝŶǁ ŚLJLJŽƵ͛ ƌĞƌĞƋƵĞƐƟŶŐƚŚĂƚ
ŝŶĨŽƌŵĂƟŽŶ͕ ďƵƚŵĂLJďĞƌĞƋƵŝƌĞĚƚŽ
ƉƌŽǀ ŝĚĞƉƌŽŽĨŽĨLJŽƵƌŝĚĞŶƟƚLJ͘ /ĨLJŽƵ
ƌĞƋƵĞƐƚĂƐĞĐŽŶĚĐŽƉLJŽĨƚŚĂƚŝŶĨŽƌŵĂƟŽŶ
within 12 months, you may have to pay an
ĂĚŵŝŶŝƐƚƌĂƟŽŶĨĞĞ͘
zŽƵĐĂŶĂƐŬĨŽƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶĂďŽƵƚ
LJŽƵƚŽďĞĐŽƌƌĞĐƚĞĚ͘ WƌĂĐƟĐĞƐƚĂī ƐŚŽƵůĚ
provide you with reasonable assistance. If
your healthcare provider chooses not to
ĐŚĂŶŐĞƚŚĂƚŝŶĨŽƌŵĂƟŽŶ͕ LJŽƵĐĂŶŚĂǀ ĞƚŚŝƐ
noted on your file.
D ĂŶLJƉƌĂĐƟĐĞƐŶŽǁ Žī ĞƌĂƉĂƟĞŶƚƉŽƌƚĂů͕
ǁ ŚŝĐŚĂůůŽǁ ƐLJŽƵƚŽǀ ŝĞǁ ƐŽŵĞŽĨLJŽƵƌƉƌĂĐƟĐĞ
ŚĞĂůƚŚƌĞĐŽƌĚƐŽŶůŝŶĞ͘ ƐŬLJŽƵƌƉƌĂĐƟĐĞŝĨ
they’re offering a portal so you can register.
Complaints
It’s OK to complain if you’re not happy with the
ǁ ĂLJLJŽƵƌŚĞĂůƚŚŝŶĨŽƌŵĂƟŽŶŝƐĐŽůůĞĐƚĞĚŽƌ
used.
Talk to your healthcare provider in the first
ŝŶƐƚĂŶĐĞ͘ /ĨLJŽƵĂƌĞƐƟůůƵŶŚĂƉƉLJǁ ŝƚŚƚŚĞ
response you can call the Office of the Privacy
Commissioner toll-free on 0800 803 909, as
ƚŚĞLJĐĂŶŝŶǀ ĞƐƟŐĂƚĞƚŚŝƐĨƵƌƚŚĞƌ͘